TECHBLEED’s 24/7 Remote Monitoring and Help Desk provide instant remediation to network security issues before they can affect businesses. We proactively assess potential threats and provide customized solutions to secure your network in anticipation of any issues that may arise. We set protocols to make sure that your business can continue running efficiently and with minimal to no downtime in case of a threat.
24/7 Remote Monitoring and Helpdesk
On-Call Anytime to Assist With Troubleshooting
With 24-hour Remote Support and Helpdesk, we are accessible to your organization through various communication channels from phone calls and emails to Slack and video conferencing, in addition to on-site assistance. Remote support allows us to connect to your computer and access your network from any location to investigate and resolve issues you are experiencing or any troubleshooting you would like handled.
If you need further assistance in person, on-site support is readily available during your business hours to support your business needs. A dedicated IT professional will be at your service helping you troubleshoot any issues you are experiencing promptly and whenever you are in need. Moreover, should you need additional infrastructure, our AWS and Azure experts are available to meet the demands of your business.
Being accessible to our clientele is a priority TECHBLEED takes seriously, and we keep all of our communication channels open because we understand the significance of instant remediation and business continuity. No issue is too small to overlook. Whether your internet stops working, or if there are computer updates you and your team do not understand, we are available to walk you through them and explain the process.
Continue to operate in case of a disaster
Backup and Disaster Recovery
Incremental Backups with Fast On Site Storage
Uninterruptible Power Supply
Protect your hardware in the event of a power outage
4G LTE Wireless Internet so you can resume operations
Real-time Ransomware protection with mitigation policies to prevent data loss.
Readily available and deplorable Virtual Images of your Hardware